日本語

Terms of Service

Last updated: October 8, 2026

Nansuka ("we," "us," or "our") sets forth the following Terms of Service for our mobile application and related services (the "Service"). By using the Service, you agree to these Terms.

1. Scope of Application

These Terms apply to all relationships between you and us regarding your use of the Service.

2. Description of the Service

The Service includes AI-assisted conversations, character-based interactions, topic presentation, creative or entertainment-oriented content, and related features. We may add, modify, suspend, or discontinue any aspect of the Service, including its content, specifications, features, name, or design, at any time.

3. Accounts

You may be required to create or link an account to use the Service. You are responsible for safeguarding your account information and must promptly notify us of any unauthorized use.

You may request deletion of your stored data through the in-app account deletion feature.

4. Prohibited Conduct

You must not:

• violate applicable laws or public order and morals
• submit, transmit, or attempt to elicit content that threatens, promotes, or facilitates violence, self-harm by others, or criminal activity (including threats against any person, group, school, or facility)
• infringe the rights, interests, reputation, credit, or privacy of us or any third party
• interfere with the operation of the Service
• engage in unauthorized access, reverse engineering, scraping, bot usage, or similar conduct
• exploit bugs, loopholes, or operational gaps in the Service for unfair gain
• submit false information
• engage in any other conduct we reasonably deem inappropriate

4.1 Safety Detection and Enforcement

To protect users and comply with applicable laws and platform policies, the Service uses automated detection for content indicating a risk of harm, including expressions of self-harm and threats of violence or criminal activity. When such content is detected, the Service may: (a) decline to generate a response; (b) temporarily suspend input; (c) display safety resources or warnings; (d) record the event category, timestamp, and related metadata (the text of your message is not stored in safety logs); (e) suspend or terminate access for repeated or serious violations; and (f) where we believe in good faith that there is a credible threat of harm to any person, report to law enforcement or other competent authorities to the extent permitted or required by applicable law.

The Service is an entertainment product and does not monitor conversations for any purpose other than the safety and integrity functions described here and in the Privacy Policy.

5. AI-Generated Content and Fiction Notice

The Service may include text, dialogue, suggestions, topics, world-building elements, storylines, and other content generated, summarized, transformed, or presented through artificial intelligence or other automated systems. Because such content may involve automated generation or statistical inference, it may not always be accurate, complete, current, or reflective of real-world facts.

Characters, conversations, reactions, settings, stories, and other content within the Service may include creative, dramatic, entertainment-oriented, or fictional elements. You understand and agree that the Service is not intended to provide factual truth, investigative findings, news reporting, professional evaluation, diagnosis, or guarantees.

Panda and the other characters in the Service are fictional characters whose words are produced with the help of AI. Anything a character says, including remarks about real people, companies, products, works, or events, is part of that fictional character's performance and is not a statement of fact by us. It may contain jokes, exaggeration, mistakes, or events that never happened.

A reference to a real person, company, product, work, or event does not mean that the party is affiliated with the Service, sponsors it, or endorses it, or that we endorse that party.

The Service does not provide medical, legal, tax, investment, crisis-response, mental health, or other professional advice. You should seek qualified professional or official assistance where appropriate. Do not rely on the Service alone for important decisions.

We make no warranty as to the accuracy, truthfulness, completeness, usefulness, or fitness for a particular purpose of any AI-generated or fictional content. You use the Service at your own discretion and risk.

6. Eligibility and Age Restrictions

The Service is for adults aged 18 or older. Persons under 18 may not register for or use the Service. By starting to use the Service, you confirm that you are 18 or older.

If we reasonably believe that an account does not meet this requirement, we may ask for confirmation of age, or restrict, suspend, or delete the account.

7. Paid Features, Subscriptions, and Premium Coins

The Service may include paid features, subscriptions, in-app purchases, premium coins, and other digital benefits. Their content, price, grant conditions, availability period, and scope of use are governed by the purchase screen, in-app notices, disclosures required by applicable commercial law, or other conditions we specify.

Unless required by law or expressly permitted by us, premium coins and other digital benefits may not be redeemed for cash, transferred, refunded, or converted into monetary value.

8. Refunds, Cancellations, and Premium Coin Adjustments

For subscriptions, in-app purchases, and other paid digital content purchased through Apple's App Store, payment processing, billing, cancellation, and refunds are handled by Apple or Apple's designated payment provider.

Requests for refunds, billing reversals, payment method changes, and other payment-related procedures for App Store purchases must generally be made directly by the user through Apple's designated process.

If a refund, cancellation, chargeback, or similar reversal is processed for an App Store purchase, we may deduct, cancel, invalidate, or suspend all or part of the premium coins, paid features, benefits, access rights, or other digital entitlements granted in connection with the refunded transaction.

Any action described above will, in principle, be limited to the scope of the refunded or reversed transaction and will not automatically affect separate paid benefits that were lawfully obtained and are unrelated to that transaction.

If any premium coins or benefits associated with the refunded transaction have already been used in whole or in part at the time of the refund or reversal, we may, to the extent permitted by applicable law, offset such amounts against future benefits, suspend related entitlements, or take other reasonable measures necessary to address the reversal. However, unless expressly stated otherwise, we will not require you to make any additional monetary payment solely because such benefits have already been consumed.

We may update premium coin balances, available features, displayed content, or account status to reflect any refund or reversal.

If refund requests or refund processing are repeated on an ongoing basis, or if we reasonably determine that fraudulent activity, abuse, or operational risk exists, we may, with prior or subsequent notice as appropriate, suspend the granting of premium benefits, exclude the account from promotions, request account verification, or limit access to all or part of the Service.

To the extent a transaction is treated as a distance sale under applicable law, no statutory cooling-off right applies unless otherwise required by law. Conditions relating to returns, cancellations, refunds, and the cancellation of benefits are governed by these Terms, our disclosures required by applicable commercial law, the purchase screen, and any conditions presented by us or Apple.

9. Service Discontinuation, Digital Benefits, and In-Service Data

Premium coins, subscription benefits, conversation history, character states, unlocked features, images, effects, and any other digital content or in-service benefits made available through the Service do not transfer any ownership or property right to you unless required by applicable law. They are provided solely as a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license for use within the Service.

You acknowledge that digital elements, progress, history, benefits, and account states associated with the Service may be modified, suspended, deleted, expire, or become unavailable due to operation of the Service, feature changes, maintenance, incident response, legal compliance, or discontinuation of the Service.

We may permanently or temporarily discontinue, suspend, modify, or shut down all or part of the Service for business, technical, legal, security, or operational reasons. Where reasonably practicable, we will endeavor to provide advance notice through the Service, our website, email, push notification, or other reasonable means.

If you cancel a subscription, delete the app, stop using the Service, or otherwise terminate your use for your own convenience, we do not provide prorated or partial refunds except where required by applicable law or permitted through Apple or another payment provider.

If we permanently discontinue the Service, subscriptions, paid features, premium coins, and other paid digital entitlements will be handled in accordance with applicable law, the processes and rules of Apple's App Store or any other payment platform, and our reasonable operational requirements.

Except where required by applicable law, we are not obligated to provide cash refunds, monetary compensation, or cash-out value for unused premium coins, unused benefits, inaccessible digital elements, conversation history, progress, or other in-service data as a result of suspension, modification, or discontinuation of the Service. This does not limit any non-waivable rights you may have under applicable law.

10. Intellectual Property

All copyrights, trademarks, know-how, database rights, and other intellectual property rights in the Service belong to us or our licensors. You may not reproduce, republish, modify, distribute, publicly transmit, or otherwise use any content of the Service without our prior permission.

11. Suspension, Interruption, or Modification of the Service

We may suspend, interrupt, or modify all or part of the Service without prior notice when necessary for maintenance, incident response, system updates, legal compliance, security, or other operational reasons.

12. Disclaimers

We provide the Service on an "as is" and "as available" basis and make no express or implied warranties that it will fit your particular purpose or have expected functionality, merchantability, accuracy, usefulness, completeness, continuity, or security, or that it will be free from defects, errors, interruptions, or third-party rights violations.

To the maximum extent permitted by law, we are not liable for damages arising from your use of or inability to use the Service, except where caused by our willful misconduct or gross negligence. This does not apply where applicable law prohibits such limitation.

13. Measures for Violations

If you violate these Terms, we may, with or without prior notice, delete content or data, restrict features, suspend use, suspend the account, or take any other necessary and reasonable measures.

14. Changes to These Terms

We may revise these Terms when necessary. If we make material changes, we will provide notice through the Service, on our website, or by other methods we deem appropriate. Continued use of the Service after such changes constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. Any dispute arising between you and us in connection with the Service or these Terms shall be subject to the exclusive jurisdiction of the court having jurisdiction over our principal place of business as the court of first instance, unless otherwise required by applicable law.